Refund policy

Return Policy

We accept returns within 30 days of delivery. Items must be unworn, unused, and in original packaging with all tags attached.

To start a return:
Email us at vln.shades2025@gmail.com with your order number and reason for return. We’ll reply with return instructions. Customers are responsible for return shipping costs.

Return Address:
71 Grove Street, Stamford CT, 06901
Please include your order number inside the package.

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Damaged or Wrong Item?
If we messed up—wrong item or damaged shades—we’ll cover the fix. Email us right away and we’ll handle it.

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Non-returnable items:

• Sale items

• Gift cards

• Items marked as “Final Sale”

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Exchanges
Want a different pair? Return the original and place a new order. It’s the fastest way to lock in what you want.

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Refunds
We’ll notify you when we receive and inspect your return. If approved, your refund will be processed to your original payment method within 10 business days.